Altnets — Powering the Infrastructure Behind Modern Connectivity

Overview

At a glance

01The Problem

A major client sought to reduce SLA times and gain real-time solutions for evolving connectivity needs.

02The Solution

We worked with our client and supply chain to navigate lead times, holding UK stock and working to understand requirements needed quickly for critical deployments, utilising our logistical excellence partner and internal CS team to arrange dedicated deliveries from our Gatwick warehouse to DC locations across the UK with real-time tracking and comms for on-time delivery in a JIT nature.

03The Result

SLA commitments were significantly reduced, and the client benefited from enhanced agility and reliability.

Full Case Study

How we delivered

A major client sought to reduce SLA times and gain real-time solutions for evolving connectivity needs.

We worked with our client and supply chain to navigate lead times, holding UK stock and working to understand requirements needed quickly for critical deployments, utilising our logistical excellence partner and internal CS team to arrange dedicated deliveries from our Gatwick warehouse to DC locations across the UK with real-time tracking and comms for on-time delivery in a JIT nature.

SLA commitments were significantly reduced, and the client benefited from enhanced agility and reliability.

“My engagement with Altnets has been highly professional and productive. The support provided has been instrumental in enabling seamless operations and ensuring alignment with Global Switch's strategic objectives. The team demonstrated exceptional responsiveness, technical expertise, and a strong commitment to delivering quality outcomes. By facilitating the integration of a reliable supplier Altnets solution, you have strengthened our infrastructure and enhanced service continuity. This partnership reflects a standard of excellence that we value greatly.”

SB

Shahema Begum

Customer Service Executive, Global Switch

Other Case Studies